ORDER CANCELLATION
If your order has not been processed, you can cancel the order within 2 hours after completing payment via email to our customer service at service@unibling.com, with your order number, contact info, and reasons to cancel.
We will process your payment cancellation and refund within 10 business days.
RETURN REFUND POLICY
If your order has been processed, we provide return and refund service under the following conditions:
Return Conditions
UNIBLING will be happy to process return item(s) within 14 days starting from the day you have received your order. Please note UNIBLING is only able to issue the item(s) unopened, undamaged, unused, and unexpired. *
*Unopened means the customer have not open the boxes of contact lenses.
Transportation Fee
The original shipping fee and insurance are non-refundable. International returns must be sent as a tracked package and the transportation cost must be paid by the customer.
How to return